住客点评>>
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好评酒店独揽了飞天温泉，虽然酒店设施比较有点年代，但是服务还是不错的。吃的方面建议出去在...
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好评很舒适，环境好，温泉酒在酒店一起
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好评酒店整体环境很好，很干净很整洁，位置和设施相对周边的酒店来说还算不错，服务态度好，...
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好评房间老旧，周边环境不错，商务不推荐.
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好评酒店整体不错，房间，餐厅都体验了下，服务员比较有素质，艺龙订房有返券很Nice!
顾客留言
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好评The hotel is very run down and dirty. At one time it had been a grand hotel but it has fallen into terrible disrepair. None of the advertised services remain - the hot springs spa is closed, the restaurants are closed, no beauty salon left open, no foot massage center open, the coffee shop offers nothing except a few chairs and a television. No taxis can be called for guests to get into town as there is no concierge service available. The staff, while courteous, was often not at the desk. No credit cards are taken so it is cash only. The printer was not working so copies of passports were taken on a staff members personal cell phone, which is hardly ideal. The place is huge but for a couple of days we were the only guests - it was pretty creepy as some of the hallways on the floor where we stayed are not lit. The rooms are large but dirty and the rugs are badly stained. Our bathroom had a tub with a shower in it as well as a separate shower. At one time it had been nice but the ceiling in the shower stall was falling down and dripping from above and the ceiling was all black mold - very dangerous to humans. We asked to be moved after the first night there and the second room was a bit better but with cracked walls and floor moldings missing in the hallway. The toiletries were limited but we were given two bottles of water a day. We were not given a bath mat for the shower or washcloths; we were not able to convey what we needed to the staff as no English was spoken at the hotel. The breakfast buffet was very very limited, the food quality very poor and the food was always cold. The hotel website is far from accurate as it conveys how the hotel used to be and not what it really is today. I would not recommend this hotel to anyone - it was very bad. It is sad to see what once was a beautiful resort to be in such disrepair and mismanaged. I think Ctrip should not offer this hotel to anyone.
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好评面临倒闭的酒店，基本上不能正常营业了。
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好评前台就一男的，坐地起价，大堂晚上不开灯，服务员都没看见。。。
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好评以前叫做华天，现在是凯莱了。服务还是依旧很好的
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好评这个酒店特别差，建议以后别介绍这种酒店给客人，影响携程网的名誉。
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好评卫生超差 设施超烂 这样都敢标四星五星 疯了吧
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好评人没去，不退钱，差评。
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好评住了2天，各方面都还行，就是价格也贵，偶尔考虑给个折扣，这样就更好了！
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好评酒店环境卫生设施各种差
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好评这次是非常愉快的经历，艺龙的服务不错，推荐的酒店很好，房间大，舒服，下次继续使用艺龙